One person, start to finish.
The person who scopes your work is the person who builds it, trains your team and answers your questions. No hand-offs, no call centre queue.
No mail app? Write to hello@fiberhand.com
Who you’ll deal with
AI automation, for the people who use it every day.
Yutong founded Fiberhand to give small businesses access to frontier AI automation.
How it’s different
Built around your work, with you in control.
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A person checks
Set up so nothing AI writes goes to a customer without someone on your team checking it.
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One person
You explain your business once. The person who hears it is the person who builds it.
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Your data stays yours
Accounts are in your name, with data settings checked for your plan.
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Agreed before anything starts
Scope and price are agreed in writing first, and nothing is charged until you agree them.
How it works
From first email to handover.
Start
You email
Say what you’d like help with and how your team works now. Leave out customer details.
Agreed
Scope agreed
A written scope, a price and a date. You say yes or no.
Built with you
Tested on your examples
Every workflow and draft is tested on your own examples before your team relies on it.
Handover
Handed over
Your team is trained and it runs on real work.
Feedback
Refined with your team
Your team’s feedback guides refinements to the agreed work.
The tools run in your own accounts, and you pay their costs directly, with no markup. Everything is set up so nothing AI writes goes to a customer without a person’s check.
Payment and support
Questions about working together.
How does payment work?
A written scope and price are agreed before any work starts. Half is paid on signing and half at handover. Tool costs are paid by you directly, with no markup.
What support is there after handover?
Two weeks of adjustments after handover are included: flag what’s off and it gets fixed. After that, monthly upkeep is available for updates when models change, new starters and fixes.
What if we stop after the first setup?
Everything stays in your own accounts, with a short guide to how it works.
What if Yutong is sick or away?
Your setup doesn’t depend on Fiberhand to keep running: it’s in your own accounts, with a short written guide.
Which AI does it use?
Business plans of tools such as ChatGPT, Claude, Gemini or Copilot, chosen for your tasks and set up in your own accounts.
What would you like help with?
Pick one and a short email is ready, with the right questions already in it.
- Team AI SetupTurn repeat work into tested AI workflows
- Enquiry DeskStop email and website enquiries slipping through
- AI SEOCheck what AI says and improve your website’s facts
- Business SystemsSwap spreadsheets and email chains for one system
- Custom ServiceSomething specific to your business, or not sure which fits
Yutong replies personally, with what’s worth doing and a written price. Nothing is charged until you agree a scope. Leave out customer details.
No mail app? Write to hello@fiberhand.com